How an Outsourcing Team Can Grow Your Business

By Jenny H Jordan

Have you thought of an outsourcing team before to grow your business? I wish to share with you the simple steps that you can take to increase the bottom line easily and economically.

Tim Ferriss who wrote the now famous "the 4 hour work week" showed the world how you can work less and earn more. The whole concept intrigued and open people's mind about using virtual assistants in 3rd world countries who are by the way well educated and highly trained.

With the knowledge in hand that there are people who can work for a 3rd of a cost of labor in their own countries then came the challenge of how do you train them and what can they do and I will now show you how you do both of these.

First things first:

Do you provide a service or have you an office based business for your clients?

• Bookkeeping
• SEO
• Website Design for
• Social Media
• Article Writing
• Amazon, Shopify or eBay store

All of these listed services can be outsourced and here is the exciting thing that happens you will be able to expand your business and take on extra clients and then outsource them and this will increase your bottom line.

I have personally seen outsource teams grow from only 1 or 2 virtual assistants to a team of 7-10+ VA's now that tells me the business is expanding. One of our clients came to us with only 1 Shopify store that we helped set up and train the customer service and with in 6 months they opened a further 5 stores!

Need To Train Staff

All businesses run a little differently you would not set a person up in your office and say there you go now you get to work. That would be setting yourself up for failure.

Online there is no limit to the training you can set up effortlessly. For example you could arrange to run a webinar and share and record your training, or you could do a short video and lastly a well written email in dot point.

Spend the time giving the necessary training that you would give any new employee.

What about other businesses?

Small start-up businesses normally start on a shoestring budget and want to do it all themselves and don't get me wrong it is good to have an understanding but I disagree that you need to be able to do yourself. If you look at the following list of "to do" tasks within a business, there is not any creative time in there for you to grow!

If you are doing everything yourself like:

• Bookkeeping
• Social media
• Marketing
• SEO on your website
• General admin tasks
• Video editing
• Blog promotion
• Customer Service

Where would you possibly get the time necessary to grow your business? Even if you worked 15-16 hour days how well would you do either of these tasks? You need to outsource, put a dollar value on your time and if you are worth more than $8.50 per hour you should look at getting your own VA.

So there you have it, the only way you can grow your business and increase productivity is to outsource and develop a team within a team.

If you are sick of burning the midnight oil missing family events to work on your business it now time to work less and grow your business by first outsourcing smaller tasks and growing your own virtual assistant team.

Only then will you see the growth in your business contact us at http://needava.com or email me at info@needava.com

Article Source: http://EzineArticles.com/expert/Jenny_H_Jordan/299899

How To Communicate With Your Virtual Assistant

By Jenny H Jordan  

Before we start on how to communicate with your virtual assistant lets look at how you find the perfect VA for your task. One of the first things is to do is make a list of all of the daily tasks that you are currently doing within your business and then remove the tasks that only you can do, all of the remaining tasks you can outsourced.

Now you have the list the skills that you will need your virtual assistant to do you may need more than one VA:

· Someone that is technical

· Has video editing experience

· Article writing

· Social media skills

· SEO

It's unreasonable to think that the one virtual assistant would have all of these skills they may have one or two but the only way to see if they can complete their task is always to test them. Have them do a short test with a time frame to have this back to you.

How to communicate with your virtual assistant.

As I see all the emails that come into my company the challenge for most people is how to be understood. English is not the first language of the Filipino VA they can get very confused with clients that want to give a long story in their email about the task which is not necessary at all.

If you have a number of tasks keep the tasks to sharp, succinct and dot point works best in step order so the tasks flows best.

What I love to teach new clients about is the use of Jing software that can either record a 5 minute video where you can talk and show the virtual assistant where to find the information for the task or have them move it to another area.

Also it has screen capture that allows you to take a photo of the screen and then circle or use arrows to point to what you need to happen.

When a task comes back to you please check it thoroughly and give it back to the VA for corrections and or comments.

Further suggestions:

• On a Sunday I do my to do list for the tasks that need to be done by the following week. This means that all the work will be given for the week to the VA.
• Keep the work flow to manageable and easy to follow steps
• This will cut down on the number of emails

Need a VA is a virtual assistant outsourcing company based in the Philippines we have 9 different areas of the business that all have trained and expert staff ready to help you grow your business. Also there is a project manager that will manage all of your tasks. Please contact me here at http://www.needava.com for expert outsourcing.

Article Source: http://EzineArticles.com/expert/Jenny_H_Jordan/299899

A Virtual Assistant Bookkeeper Is Gold For Your Business

By Jenny H Jordan

I want to share a story with you that I know will ring true for many of you that produce a shoe box full of receipts and pay big dollars for the CPA to make sense of the contents in the box.

To be truthful I was using the shoe box accounting systems where friends would laugh as I opened the box carefully and shut it quickly to squeeze yet another receipt in.

The box was full to the brim and I had made my way in for my appointment with the CPA and faced him with a large pad of paper in front of him as I tried to recall events, dates and different expenses I was trying to write off. Then the Accountant took off his glasses looked me straight in the eye and said "I am only as good as the information you give me!"

"Just imagine in this room if I had the tax department sitting around the table would your stories satisfy him?"

This truth hit me straight between the eyes I can still remember the sinking feeling when I thought that my poor record keeping would get me into hot water sooner or later and I virtually became obsessed about finding a virtual assistant to help get my house into order.

Tips to Get Your Started:

It's always hard starting anything new but to be prepared to spend only an hour a day to tackle this task, as it will overwhelm you.

Definitely do not do this task late at night or you will find you can't sleep.

Go purchase either a filing cabinet or do what I did and buy color-coded concertina boxes so you can easily find the year that you're looking for.

Clear the kitchen or office desk and first sort out in year then date order.

What I did is look for a virtual assistant bookkeeper and found much more than I bargained for she is she is a qualified CPA and she journals all of my receipts straight away directly onto QuickBooks and for the Australian clients MYOB.

We now have clients all around the world with many like how I was and they either started out with good intentions but just either got busy or lost the enthusiasm for book work and started to fall behind.

A good bookkeeper will save you money two ways as there will be less for the CPA to do, the cost of a virtual assistant bookkeeper is thirds of the cost of an accountant. The records will be kept beautifully and will stand the scrutiny of the tax office.

At Need a VA we are a virtual assistant outsourcing company that have expert qualified accountant/bookkeepers on hand to do your books no matter if you are in the US, Australia, Canada etc contact us TODAY at http://needava.com or email info@needava.com

Article Source: http://EzineArticles.com/expert/Jenny_H_Jordan/299899

TIPS on Customer Service That Make Your Business BOOM

Customer service is the key to keeping your business bubbling along, without this important element supporting your business you will lose customers as quick as your attracting them.

CUSTOMER SERVICE USES

There are many ways that customer service grows your business its the human element of just wanting acceptance and become part of the community in which could be as simple as welcoming the new member, or having the virtual assistant watching your new Facebook group that you have formed and being there to answer simple questions and comments.

AMAZON - SHOPIFY - EBAY STORES

These stores rely heavily on you the owner to have the best customer support possible to help keep people with quick response times to questions, to give login information and be responsive to reviews that they write to know that they are being heard.

These simple steps are the way to have repeat customers that turn into raving fans that bring you more business. Doesn't it make sense to spend advertising dollars once and then to keep them for repeat customers they're after all then costing you absolutely nothing to retain.

Many customers just want to have their questions answered or follow up their orders or how to apply a code to give them the discount off the full price you are offering. To keep the customer happy it all comes down to quick response time to questions in order to avoid frustrations, which leads to refunds and buyers remorse.

Research reveals that customers want human interaction not something that frustrates them like a recorded message or phone prompts they want to speak to a human voice to answer questions quickly.

It may be something as simple as logging on people get stumped and annoyed when they can't get access to products that they have just purchased. This delay in getting back to them with a solution to their problem gets them upset and writes reviews that are sometimes unpleasant and will hurt your future business.

With all the hard work that goes behind a launch of a new product or service with advertising and webinars I have seen personally the numbers of new sign ups drop off dramatically between 25-30% due to no customer service. This is leaving money on the table.

WEBINARS

What about shopping cart abandonment this happens a lot and many businesses just send an email to get lost amongst the many emails that people get sent wouldn't your company stand out from others to pick up the phone and ask them "was there a problem - how can we help you?"

WELCOME CALL

There are some clients who will say nothing and will never take the next step because they are unsure of the next step in your program or service. A follow up call warms the person and shows warmth of your company.

This only takes a few minutes and something like "Hi Mary this is Dan from ABC Company, just giving you a courtesy call to first to welcome you to our company and to see if I can help you with and questions."

How good does that customer feel now, first they are acknowledged and secondly they have an opportunity to say if there is a problem and have someone help them.

We at Need a VA have known the human touch is so important in growing your business we personally help variety of businesses, product launches and services increase their bottom line just by being there to help their customers.

Contact us through the website http://needava.com or email us at info@needava.com today to see how we can help you.

Article Source: http://EzineArticles.com/expert/Jenny_H_Jordan/299899

Create Targeted Advertisements & Improve Your Click Through Rate

In order to create the most compelling, responsive and profitable advertisements, you need to utilize Facebooks option to heavily target and tailor your advertisements based on your target market.

With facebook, you can set your ads up so that they appear only to specific people, based on age, location, gender, interests, hobbies or even based on the groups they have joined within the Facebook community.

You will want to conduct market research so that you can accurately define your target market and develop advertisements that target specific segments of your market.

Facebook implores a quality control system to ensure that the advertisements that run throughout their community stay within their guidelines and do not offend or disrupt member activity or overall experience.

Use their quality control system to develop compelling advertisements that stand out in the marketplace, and capture the attention of potential buyers.

Also keep in mind that Facebook advertising is based on display, rather than search. This means that your ads will be automatically triggered to appear based on your settings, rather than when a user conducts an on-site search.

Users can also choose to rate advertisements, helping to retain quality throughout the community.

Your advertisements click through rate plays an integral role in saving you money while boosting exposure and reaching out to your target market.

It’s important to keep a pulse on your click through rate so that you can correct any problems with your advertisement, or make adjustments to improve your overall CTR.

If your advertisements CTR drops too low, it could be automatically paused or removed by Facebook, so you really want to pay attention to how well it’s converting.

Typically, your ads should never fall below a 2% conversion rate. One of the easiest ways of increasing your CTR is by creating a highly targeted advertisement.

You want your ad to appear only to those who are within your target demographic, while making sure that your advertisements text or any images used speak directly to your customer base. Consider split testing various advertisements within the Facebook community to determine what works best, based on your industry or niche market.

You should also pay attention to the times of day that your ads appear. You can choose to either run your ads consistently throughout the day, or have them only appear at specific times (or even specific dates).

Keep in mind the time zone of your target market, so that your ads are running based on the most active time of day or night.

Source: Target Marketing

Social Media for Business – Myths about Social Media for Businesses

In the world of business, marketing strategies and techniques are riddled with myths, just to discourage people from using them. When social media became a popular marketing avenue or option for business owners, it had its own myths that discouraged traditional and old-school business owners from using them. Before the advent of Twitter and Facebook, it was considered a leap of faith for business owners to abandon traditional forms of marketing and use Internet marketing as a viable marketing option. So, what are these myths?

1.) Everybody’s on social media – Internet marketers will perpetuate these myths to business owners who think social media sites like Facebook can rake in millions of visitors. Internet marketers will do anything to hook business owners in, which is why this is the most prevalent myth. Facebook and Twitter may have millions of visitors, but it won’t guarantee that you’ll earn the same amount of visitors for your account or page. This is due to the fact that not everyone on social media is looking for you. If you’re using social medial, you need to set a realistic expectation on the kind of traffic you want to generate, like hundreds or a thousand a month.

2.) Social media requires special companies – Yes and no. Social media management is something that can be done in-house or you can hire companies to do it for you. The latter is often perpetuated as a myth to generate customers. Social media management is not that difficult. The concepts are easy to learn and the theories are easy to understand. There is no need for a specialized degree or graduate program to be considered as a social media guru.

3.) Social media generates traffic overnight – Again, yes and no. While social media will boost traffic to your company website or office, it won’t be in the hundreds or thousands overnight. Traffic generation with social media is gradual. You’ll increase your traffic the more you work on your social media efforts, which will bring us to the next myth.

4.) Social media requires 8 hours of work and attention – This is not true. You’d only have to spend at least a couple of hours to update your Facebook or any other social media account. This is to ensure customers that the page or account is being managed and they can expect fresh updates from you. This also gives them an idea that your business’s social media account is an avenue for customer interaction, which is a huge bonus.

Social media may have its myths, but it shouldn’t stop business owners from taking advantage of using sites like Facebook and Twitter.

Source: Social Media For Business

Automating Your Marketing

One easy way of automating the list building process with Twitter is by using the services of www.SocialOomph.com

You can send out automatic direct messages to those who begin to follow your updates. These automated messages could include a direct link to your website, blog or better yet – your squeeze page where you offer each Twitter user a free incentive, such as a report, ebook, article content or guide based on your niche market.

When it comes to using Social Oomph to build your list and initiate first contact with those that follow you, be sure that the product you are offering on your squeeze page is extremely focused on your niche market and offers something of value.

You don’t want to give away a product that is already saturated online, such as outdated PLR. Try to offer something original, even if it’s a short report or mini-product, the more exclusive it is to your list, the more likely that your visitors will subscribe to your newsletter.

Just like with every other social community, your marketing campaign needs to be tweaked and offered in a slightly very different format that caters to their desire to network with other like-minded individuals.

This means that you want to make sure your automated DM message, as
well as every tweet you broadcast is seemingly written for the benefit of the reader, rather than direct advertisements.

Posting entertaining and useful tweets is an important part of successfully building your online business with twitter, however you want to focus on spending your time wisely and ensuring that each tweet is productive in helping you further your brand, right?
This is where twitter link bait comes into play. Rather than posting a link to a direct news story, post a summary of it on your blog and direct people to your page in order to read the message you are broadcasting.

This is a passive aggressive marketing tactic that works very well within twitter, because rather than directly trying to sell to your following base, you are simply posting about something you found interesting, useful or entertaining.

Once you have them on your blog, they’ll likely explore your website and if you’ve done your job of developing relationships with your following base and staying active within the twitter community, it will be a lot easier to convince them to subscribe to your newsletter or purchase your products.

Show people that you are interested in getting to know them, what they are interested in, what they are looking for.

Focus on giving, more than receiving and you will quickly discover, just how effective twitter can be in helping you further your brand and building your online business.

By answering questions and providing help, tips or advice on questions that people have, you can establish yourself as a credible source for information within your niche market, quickly and easily.

Source: Marketing Tactics

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